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Operations Support

IT & Business Process Outsourcing

Baltic-based staffing and personnel outsourcing for fintech, payment, and regulated financial services businesses — IT professionals and compliance specialists placed without the overhead of building your own team.

Overview

What this service covers

Scaling a regulated business requires both licences and people. Hiring compliance analysts, AML officers, IT developers, or back-office operations staff in-house — with employment contracts, HR functions, and local entity obligations — is expensive and slow, particularly when the business is still establishing itself across multiple jurisdictions.

We provide staff augmentation and outsourced personnel solutions anchored in the Baltic states, where a deep pool of fintech, compliance, and IT talent is available at competitive cost. Clients get qualified professionals on flexible terms, without building their own employment infrastructure. Engagements range from single specialist placements to full team outsourcing for an operational function.

Scope

What's included

A clear delivery scope based on what this engagement typically covers. Exact deliverables are confirmed after we review your business model and jurisdiction.

Compliance and AML staffing

Placement of AML analysts, compliance officers, and KYC specialists for regulated financial services businesses.

IT specialist staffing

Sourcing and placement of developers, system administrators, and IT professionals familiar with financial services environments.

Back-office operations staffing

Operational team support for fintech and payment businesses scaling after regulatory authorisation.

Staff leasing and outsourcing agreements

Formal personnel leasing arrangements with proper employment and contractual documentation.

Onboarding and role management

Coordination of onboarding, role definition, and ongoing management for outsourced staff.

Baltic delivery model

Access to experienced professionals in Estonia, Latvia, and Lithuania, with strong familiarity across EU regulatory environments.

Fit

Who this is for

01

Licensed EMIs, PSPs, and fintech operators

Regulated businesses that need compliance and operational staff without building their own HR function.

02

Crypto and VASP businesses post-licensing

Companies that have obtained regulatory authorisation and need to staff up for operations quickly.

03

International businesses with EU delivery needs

Groups that want cost-efficient, qualified professionals based in an EU regulatory environment.

Process

How we deliver

A focused engagement model — assessment, execution, and follow-through — so you always know what happens next.

Step 01

Requirements scoping

We define the role profile, required expertise level, and preferred engagement model.

Step 02

Candidate sourcing and placement

We identify, vet, and place suitable candidates from our Baltic professional network.

Step 03

Ongoing support

We manage the staffing arrangement, handle documentation, and provide continuity of service.