1. Who we are
VMGlobals LTD (“we”, “us”, “our”) is a London-based consultancy providing AML compliance, licensing, company formation, banking access, and related professional services. For the purposes of UK data protection law, we are the data controller of personal data described in this policy.
If you have questions about this policy or how we handle your data, contact us at info@vmglobals.com or write to the address above.
2. Scope
This Privacy Policy applies to personal data we collect through:
- our website (including forms and cookies);
- email, phone, or other direct communications;
- business enquiries and client onboarding related to our services.
It does not cover third-party websites linked from our site. Those sites have their own privacy practices.
3. Data we collect
Depending on how you interact with us, we may collect:
- Identity and contact data — name, company name, job title, email address, phone number, and postal address.
- Enquiry data — information you submit via our contact form or email, including service interest and description of your needs.
- Technical data — IP address, browser type, device information, and pages visited, typically via cookies or similar technologies.
- Client / engagement data — information reasonably required to deliver professional services, which may include corporate ownership, compliance, and regulatory information you provide.
We do not intentionally collect special category data through the website contact form. Please do not submit sensitive personal data unless we specifically request it for a legitimate engagement purpose.
4. How we collect data
- Directly from you (forms, email, phone, meetings).
- Automatically when you browse our website (cookies / analytics, where used).
- From third parties where relevant to an engagement (for example, introducers or publicly available corporate registers), only as needed and lawful.
5. Why we use your data (legal bases)
We process personal data only where we have a lawful basis under UK GDPR, including:
- Legitimate interests — responding to enquiries, improving our website, securing our systems, and developing our business relationships, where those interests are not overridden by your rights.
- Contract — taking steps at your request before entering a contract, and performing a contract for services.
- Legal obligation — complying with applicable laws and regulatory requirements (including AML and record-keeping obligations where they apply to an engagement).
- Consent — where we rely on consent (for example, certain optional cookies or marketing). You may withdraw consent at any time.
6. How we use your data
We use personal data to:
- respond to enquiries and provide information about our services;
- deliver and administer client engagements;
- meet legal, regulatory, and professional obligations;
- operate, secure, and improve our website;
- send service-related communications;
- where permitted, send relevant business updates (you can opt out at any time).
7. Sharing your data
We do not sell personal data. We may share data with:
- service providers who support our business (hosting, email, CRM, IT), under appropriate contracts;
- professional advisers (legal, accounting) where required;
- regulators, banks, EMIs, or other institutions where necessary for an engagement you have instructed us to pursue, or where required by law;
- authorities where we are legally obliged to disclose information.
Any third party processing personal data on our behalf is required to protect it and use it only for specified purposes.
8. International transfers
Where personal data is transferred outside the UK, we take steps to ensure appropriate safeguards are in place, such as UK adequacy regulations or standard contractual clauses, as applicable.
9. Retention
We keep personal data only as long as needed for the purposes set out in this policy, including:
- enquiry data — typically for a limited period after our last contact, unless a client relationship begins;
- client engagement records — for the duration of the engagement and thereafter as required by law, regulation, or legitimate business needs (for example, limitation periods);
- website technical logs — for shorter operational periods unless needed for security investigations.
10. Security
We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure; if you have reason to believe your interaction with us is no longer secure, please contact us promptly.
11. Cookies
Our website may use cookies and similar technologies to operate the site, remember preferences, and understand usage. Where non-essential cookies are used, we will seek consent where required. You can control cookies through your browser settings. Blocking some cookies may affect site functionality.
12. Your rights
Under UK data protection law, you may have the right to:
- access your personal data;
- request correction of inaccurate data;
- request erasure in certain circumstances;
- restrict or object to certain processing;
- data portability where applicable;
- withdraw consent where processing is based on consent.
To exercise these rights, email info@vmglobals.com. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.
13. Children’s data
Our website and services are directed to businesses and professionals. We do not knowingly collect personal data from children.
14. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the website after updates constitutes notice of the revised policy, where permitted by law.
15. Contact
VMGlobals LTD
63-66 Hatton Garden
London EC1N 8LE
United Kingdom
Email: info@vmglobals.com
Phone: +44 7874 272475